Checked the website for openings where I saw three positions open, one of which being the Sales Associate position. I met all the requirements for the position so I applied. They mentioned in the posting they like a different approach to the application process so I made a short video.
Three days later I received an email saying that they are not actively hiring despite the 3 openings on their web page. They were interested in me and wanted to schedule an in-person interview. I met with JP for the initial interview. It went well but they said all new hires start in a support position to learn the product before moving into any other position.
They again contacted me asking to set up a second interview with Mary, the support manager. The second interview went well and Mary effectively communicated the position and culture of InkSoft.
I reached out thanking them for taking the time to interview me in which I received the reply that they are going in a different direction and they would keep my resume on file if any positions open up.
Recap: If the position is not actually available, I would recommend removing it from your site. Applying and interviewing takes time and effort and not actually having openings in the areas advertised is a bit frustrating.