I applied online. I interviewed at JCPenney (Greensboro, NC) in Jan 2018
Interview
There were two interviews. The first was conducted over the phone. Second was in person. Interviewer asked pretty basic questions. Next was orientation where you watch videos, sign documents, and schedule start date.
I applied online. The process took 2 weeks. I interviewed at JCPenney in Sept 2021
Interview
Was asked what my availability was like. Went through a series of scenarios and had to give my answer and why I chose that answer. After that I had to wait for half an hour for a second interview with another manager.
I applied online. The process took 5 days. I interviewed at JCPenney (Oceanside, CA) in Mar 2020
Interview
I met with the Store Manager. He asked general questions about my job history, hobbies, etc. I then asked questions about the role. We had a nice conversation and I was offered the position.
Interview questions [1]
Question 1
Describe a difficult customer service experience and how you handled it.
I applied online. The process took 1 week. I interviewed at JCPenney (Oceanside, CA) in Mar 2020
Interview
Casual conversation with the Manager about experience, etc. Discussed hours and made sure a good fit for both of us. Was a simple and straight forward interview. Was a very pleasant experience.