I applied in-person. The process took 5 days. I interviewed at JCPenney (Houston, TX) in Sept 2013
Interview
Interviewed with assistant manager. Chatted about customer service skills and availability. Also discussed direction the company was taking.Gave me tips on how to deal with customers. Which store departments I would prefer to work in (if there was an option).
Interview questions [1]
Question 1
What hours I could work. Asked about family and social life. How far did I live. Was I available on short notice. Was I interested in growing with the company
I applied online. The process took 1 day. I interviewed at JCPenney (New York, NY)
Interview
I was hired as a seasonal employee for Christmas. I walked into the room and had to sign a waiting list. I was called in a couple minutes later. There were multiple interviewing stations throughout the room. It was very quite and the interview went by smooth. It was like I was talking to a friend. First I gave a little backstory about myself and then I was asked questions about what I would do in certain situations with a customer and was given options. I had to choose the best answer and explain why I chose it. The overall interview took only about 5 minutes. I was hired on the spot and told I would get a call in 2 weeks for training.
Interview questions [1]
Question 1
If a customer comes up to you asking about a specific item in the store but it is out of stock, what would you say to them?
I applied online. The process took 1 day. I interviewed at JCPenney (San Juan, PR) in May 2019
Interview
I applied through a career site and 2 days later they called me for a group interview. They said I was gonna be temporary, but if i achieved the company's goals , they would renovate my contract.
Interview questions [2]
Question 1
Do you have any prior retail or customer service experience?