The process took 2 weeks. I interviewed at JPMorganChase (Bronx, NY) in Aug 2011
Interview
I applied to the position online. I applied to many not just one. After many emails that i didn't receive the chance to interview for the job I was ready to start applying to different banks. Turns out one of the same banks that sent me a rejection email calls me about two days after the email. He called a Wednesday for an interview the following Tuesday. I was late to the interview by 15 min but i did call them and let them know i was running late. Interview questions were the same ones people posted on this site, so i was prepared. I felt i had a great interview excluding the fact i was late. @ days later i get an email position was filled. But two days after i got called to begin the hiring process which consists of fingerprints, drug test, and background check. They do call your previous employers.Everything went by smoothly and now im ready to begin my career with chase.
The interviewer asks a bunch of situational questions that try to test your critical thinking skills, but it's a challenge especially if you don't have much on the job experience.
Interview questions [1]
Question 1
Tell me about a time when... you had a difficult customer service experience
Straightforward. Calm. Very congenial. Nice people smart and honest. Would definitely consider working here given the caliber of talent. Quantitative questions werent too difficult. Just some math like addition subtraction multiplication division and quadratic equations.
I applied online. The process took 2 weeks. I interviewed at JPMorganChase (Riverside, CA) in Aug 2025
Interview
It was over the phone. They have you chose a time to set your interview and then you wait for your scheduled time and they will call you. It's a pretty quick interview lasted maybe 20 minutes.
Interview questions [1]
Question 1
They will ask you how do you handle a difficult customer and what are the steps you'll take in order to resolve it.
