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      JPMorganChase

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      Merchant Dispute Advisor Interview

      28 Jan 2012
      Anonymous interview candidate
      San Antonio, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at JPMorganChase (San Antonio, TX) in Jan 2012

      Interview

      Applied online for this position a couple of weeks before I received email for phone interview request. After I responded to the email, I was asked to have a phone interview. I had a phone interview next day, then was asked to come in for a 1 on 1 interview. I went in for the interview the following day after the phone interview. The interviewer seemed disinterested in the interview from the beginning to the end, and in turn made my attitude change about the interview. I lost interest as the interviewer did while asking the questions. Didn't seem too professional. The phone interviewer was more professional than the actual 1 on 1 interviewer.

      Interview questions [3]

      Question 1

      What is your weakness?
      1 Answer

      Question 2

      What would you do win over an unhappy customer?
      1 Answer

      Question 3

      How would you handle a customer that wanted you to do something that was clearly against company policy?
      1 Answer

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