I applied online. The process took 4 days. I interviewed at JPMorganChase (Lake Mary, FL) in Apr 2013
Interview
Applied online a week ago. Received an email this past Saturday requesting a phone interview. Phone interview today, Monday, which last about 20 minutes. Very detailed questions involving job history, customer service background, various customer service scenarios as well as explaining exactly what I did at each job listed on my resume.
Interview questions [1]
Question 1
Give me an example of a time when you provided excellent customer service but the customer still wasn't happy.
Process was very smooth and scheduling was accomodating, interviewers were cordial and pleasant, questions were slightly difficult and was asked on the operations side. HR was friendly and supportive through out
Interview questions [1]
Question 1
About your self and additional information not added in CV
3 step interview process, with an initial interview, mock call and sales call example. Strong emphasis on honesty, integrity and having a pleasing personality. It usually takes one whole day to complete the process and you'll be joined by your fellow applicants.
All good, people were good, great experience. Overall wonderful experience. They are very professional and prompt. Managers to specialist all are very good and accommodating. 💯 give a try as many times it's worth