Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      JPMorganChase

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: JPMorganChase reviews | JPMorganChase jobs | JPMorganChase salaries | JPMorganChase benefits | JPMorganChase conversations
      JPMorganChase interviewsJPMorganChase Collector interviewsJPMorganChase interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      RBC
      3.6★Compensation and benefits
      avatar
      Scotiabank
      3.7★Compensation and benefits
      avatar
      CIBC
      3.6★Compensation and benefits
      avatar
      Inter-American Development Bank
      3.8★Compensation and benefits

      Collector Interview

      13 Sept 2009
      Anonymous employee
      Phoenix, AZ

      Other Collector interview reviews for JPMorganChase

      Collector Interview

      5 Feb 2021
      Anonymous employee
      Tampa, FL
      Accepted offer
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a staffing agency. The process took 3 days. I interviewed at JPMorganChase (Phoenix, AZ) in Jan 2007

      Interview

      the commuication wtih the staffing agency back and forth wtih the bank was very time consuming and tideous -- but eventually landed the job - they do this horrible fake phone call were they leave you in a room and call you and want you to colllect an account - they need to figure another way

      Interview questions [1]

      Question 1

      the phone call
      1 Answer
      Negative experience
      Easy interview

      Application

      I applied through a staffing agency. I interviewed at JPMorganChase (Tampa, FL) in Jun 2020

      Interview

      Virtual - Due to COVID. Temp agency was completing bulk hiring great for some but low pay initially and a very long and elementary training, this would be beneficial for someone who has never done this before, however; someone who has years of experience and has to waste a whole day while others learn to turn their computers on makes it frustrating.

      Interview questions [1]

      Question 1

      How would you deal with a difficult customer?
      Answer question
      1

      Collector Interview

      31 Mar 2018
      Anonymous employee
      Elgin, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at JPMorganChase (Elgin, IL) in Mar 2014

      Interview

      First, there was a phone interview. then, I was invited to speak with a hiring manager. They want examples of times when you handled a difficult customer, what are your strengths and weaknesses. Was sent for drug testing right away. Received offer letter in the mail within five days.

      Interview questions [1]

      Question 1

      To give examples about handling difficult customers.
      Answer question

      Collector Interview

      6 Sept 2012
      Anonymous interview candidate
      Phoenix, AZ
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 5 days. I interviewed at JPMorganChase (Phoenix, AZ)

      Interview

      First you get contacted by a recruiter, mine was very nice and professional. Next, I had an interview which, for me, was very "black and white". the two guys who interviewed me had 0 personality. The questions had nothing to do with my experience and/or the position, which obviously is what i had prepared for.

      Interview questions [1]

      Question 1

      what part of yourself do you need to work on?
      Answer question