The process took 3 days. I interviewed at JPMorganChase (Manlius, NY) in Sept 2009
Interview
Applied. Company recruiter called. Missed call, returned call. Phone interview. Branch interview. Contacted by Onboarding. Sent running all over new york for finger prints, and security ID. Done that. Showed up for work 2 weeks later. Had a paycheck waiting EXCELLENT. Training, training, and more training. Worked with another teller. CLASS. WOW on the teller line.
It was a short interview where they asked multiple questions scenario based questions. Mainly trying to see if your responses align with the Chase theme of professionalism and customer service punctuality and eagerness to grow.
Interview questions [1]
Question 1
Explain a circumstance where you and a coworker didn't get along.
Interviews were conducted in a timely manner - Prompt relaxed. Provided several details around the job, culture , and benefits. The interviewee met me and sat with me in the office. He asked about 12 questions and it lasted about 30 minutes.
After filling out an application, if selected you will have a phone interview, if selected a branch manager will reach out. After 1-2 weeks you'll get accepted or rejected. very basic questions from experiences.
Interview questions [1]
Question 1
A time where a customer was highly upset and how did you resolve it.