2y
In response to the anonymous interview candidate – mea culpa. Your time is valuable and on two separate occasions you were made to feel that we didn’t value it and for that you have our sincere apologies. As you pointed out, as a professional HR firm, the recruiting firm we use should have better handled the two unforeseen circumstances that ended up conflicting with your interview times. Whether handling a crisis for a client or taking a child to the emergency room, our recruiter should have been able to pass your interview to another team member smoothly so that you were not caught up in those situations. As a result of your experience, we have improved our process for responding to emergencies. We thank you for your candid input and wish you well in your job search.