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      John Lewis

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      Customer Assistant Interview

      4 Jul 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at John Lewis

      Interview

      Applied online, passed personality quiz first. Then had a group interview on a table with 4 other candidates, where we were given 10 minutes to answer 5 situational questions. Then we had an individual interview with further situational questions and one about past experience.

      Interview questions [1]

      Question 1

      What would you do if a customer had just found a broken item, but the queue at the tills was very long and your colleague needed help?
      Answer question

      Other Customer Assistant interview reviews for John Lewis

      Customer Assistant Interview

      8 Oct 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at John Lewis

      Interview

      A group interview where we were given four scenario based questions. You had 5 minutes to think and note down ideas for yourself, followed by a 15 minute group discussion.

      Interview questions [1]

      Question 1

      Leo is shopping in menswear. He has been invited to a mix of casual and formal parties, including one with his new colleagues. He is unsure how to dress. How would you advise him?
      Answer question

      Customer Assistant Interview

      30 Sept 2025
      Anonymous employee
      Cheadle, North West England, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at John Lewis (Cheadle, North West England, England) in Sept 2025

      Interview

      Simple, group assessment. We got given a sheet with four different scenarios and discussed our approaches in groups of four. We then shared our ideas with the rest of the group.

      Interview questions [1]

      Question 1

      How many hours can you do?
      Answer question