I applied online. The process took 3 months. I interviewed at John Lewis & Partners (Newcastle upon Tyne, England) in Jan 2016
Interview
An online test and then a group interview and a individual interview. I was invited for the interview very shortly after the online test. For the group interview we had to create a poster and other similar tasks while the assessors watched. The one on one interview was pretty generic: tell me about a proud moment, conflict resolution, selling things etc. Didn't get the job, asked for feedback, got not response for 3 months, then eventually a weird numbered review thing that was difficult to understand.
I interviewed at John Lewis & Partners (London, England)
Interview
I attended a group interview for a temporary Christmas position where we worked together on scenario-based tasks, discussing different approaches and demonstrating teamwork, communication, and problem-solving skills throughout the process.
Interview questions [1]
Question 1
How would you handle a situation where there’s a long queue of customers, some becoming impatient, while you’re short-staffed during the Christmas rush?
I applied online. The process took 2 weeks. I interviewed at John Lewis & Partners (Cardiff, Wales) in Oct 2025
Interview
It was a group interview where we had to read several scenarios, make individual notes, and then discuss possible solutions with the rest of the group. The assessed part was the group discussion, which was challenging because some of the other participants were very loud and overly confident. This made it difficult to share my points without feeling like I was interrupting or coming across as rude. There was also no one-to-one interview at the end, so my performance was judged entirely on how I interacted within the group.
Really easy. Done a group interview where they test you on your team work, then a solo interview to see your individuality. I then found out a week later if I got the job.
Interview questions [1]
Question 1
What do you like about the customer service in John Lewis?