I applied online. I interviewed at John Lewis & Partners in May 2021
Interview
It was a very casual interview, very enjoyable. The person interviewing me was absolutely lovely and made me feel very much at ease and comfortable. I would definatly recommend the company to others as it is a lovely working environment
Interview questions [1]
Question 1
Tell me about a time where you exceeded a customers expectations
I interviewed at John Lewis & Partners (London, England)
Interview
QPretty simple, know your products, current trends etc.
include others in group assessment as collaboration is important.
Why John Lewis and how would you add value?
How would you handle a disgruntled customer?
Interview questions [1]
Question 1
Describe what good customer service looks like to you.
Standard questions as expected, management made me feel at ease during interview and got to meet some team members too. Tasks to work through information and then 1-1 interview with hiring manager
Behavioural and situational questions relating to your experience and job requirements. 1 ac and an interview with 2 people after. Should be only 30 minutes with follow-up questions if needed.
