John Lewis & Partners Operations Assistant interview questions
Updated 31 Jul 2025
based on 3 ratings
Difficulty
Easy
Experience
Very positive
How others got an interview
100%
Applied online
Applied online
Interview search
3 interviews
John Lewis & Partners interviews FAQs
Operations Assistant applicants have rated the interview process at John Lewis & Partners with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
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I interviewed at John Lewis & Partners (London, England)
Interview
One-hour onsite interview began with group discussion of scenario extracts to determine best responses. This assessed teamwork and reasoning. It was followed by a one-on-one behavioural interview exploring past experiences.
I applied online. The process took 2 weeks. I interviewed at John Lewis & Partners (Glasgow, Scotland) in Oct 2021
Interview
It was a group interview where we were given a variety of customer situations and had to answer them individually then in a team, creating a mind map of answers
I applied online. The process took 3 weeks. I interviewed at John Lewis & Partners (Southampton, England) in Sept 2023
Interview
An online process of motivational questions followed by an in person interview. The in person interview was around 30 minutes and has the same sort of questions as the motivational questions but more situational.
Interview questions [1]
Question 1
What I would do if a customer came to me to ask me a question about a product, while I was already assigned a task