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      Justworks

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      Related searches: Justworks reviews | Justworks jobs | Justworks salaries | Justworks benefits
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      Customer Success Manager Interview

      22 Jul 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Justworks

      Interview

      Initial phone screen with recruiter, take home assignment, interviews with two different Senior CSMs. Process took two weeks over phone and Zoom. Most templates communication with recruiter with several emails signed off with the wrong name. Very clear the recruiter is not paying attention while on the job.

      Interview questions [1]

      Question 1

      What was the most complex project you ever worked on?
      Answer question

      Other Customer Success Manager interview reviews for Justworks

      Customer Success Manager Interview

      8 Dec 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Justworks

      Interview

      The process was completed in four Rounds: Round 1: Interview with recruiter 2: Take home assignment 3: 1 hr interview with 2 seperate Managers 4: 1 hr interview with 2 seperate Managers

      Interview questions [1]

      Question 1

      Tell me about a time where you overpromised something to a customer and how did you handle it?
      Answer question

      Customer Success Manager Interview

      5 Jul 2024
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Justworks

      Interview

      Round 1: Meeting with a Talent Acquisition team member Round 2: Brief scenarios provided for a writing test. Have 24 hours to respond. Round 3: Meeting with Hiring Manager(s) on the team Round 4: Meeting with additional team members Interviews went well. I didn't get an offer in the end.

      Interview questions [1]

      Question 1

      Questions regarding experiences I've had.
      Answer question

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