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      Juul Labs

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      Customer Success Director Interview

      14 Mar 2018
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1+ week. I interviewed at Juul Labs (New York, NY) in Mar 2018

      Interview

      Well as many of the other reviewers have suggested this process is a joke. The recruiters have no knowledge of the role they are seeking to fill and just trying to hit a number. Not to mention, the hiring manager jumped on the 2nd call with no direction and provided painfully awkward silence because of the ill preparedness. Both phone screens were a complete waste of time and I would not recommend wasting yours.

      Interview questions [1]

      Question 1

      Explain supply chain escalations.
      Answer question
      7