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      Katipult

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      Customer Support Specialist Interview

      1 Oct 2021
      Anonymous interview candidate
      Calgary, AB
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Katipult (Calgary, AB) in Sept 2021

      Interview

      The process took a few weeks. They originally reached out to me twice and asked to set up an interview time. They asked many simple questions: Describe your current day and duties at work How do you handle stress? What do you do outside of work? Tell me about yourself The interview was easy. In the end I was not selected even though I have plenty of IT and customer support experience. They lied and said another candidate was in the final round already. A new job posting came out days later. I would not trust this company and do not respect HR employees that lie.

      Interview questions [1]

      Question 1

      Describe your current day and duties at work How do you handle stress? What do you do outside of work? Tell me about yourself Where are you located? Strongest quality?
      Answer question
      2

      Other Customer Support Specialist interview reviews for Katipult

      Customer Support Specialist Interview

      16 Nov 2021
      Anonymous interview candidate
      Calgary, AB
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Katipult (Calgary, AB) in Oct 2021

      Interview

      4 interviews over 3 weeks 1st with HR manager 1/2 hr 2nd with hiring manager 1 hr 3rd with VP 1 hr 4th with associate manager 1 hr general discussions and vague description of position and role requirements , no in depth discussion of role appeared to be mostly social discussions

      Interview questions [1]

      Question 1

      general behavioral questions, no strong technical questions
      Answer question

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