Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Kelly

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Kelly reviews | Kelly jobs | Kelly salaries | Kelly benefits
      Kelly interviewsKelly Chat Technical Support Representative interviewsKelly interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Chat Technical Support Representative Interview

      23 Mar 2017
      Anonymous interview candidate
      No offer
      Negative experience

      Application

      I applied online. The process took 1 week. I interviewed at Kelly in Mar 2017

      Interview

      A cumbersome, infuriating, and disorganized process from start to finish. Recruiters are unhelpful and dismissive. After applying and passing their personality assessment, you're sent a skill assessment on typing and grammar. Once the assessments are complete and you've passed, you're sent an option to pick a date/time for a remote interview from home. I managed to complete everything, pass, and pick an interview day. Per an automated email after setting the appointment I was to receive a link to access the remote room to interview in 24 hours prior to the interview (which was today), but it never came. Instead I was sent an email stating I had not taken the skills assessment when in fact I did, passed, and was waiting to interview. The only way to be offered an interview is to pass each phase of their profiling and assessments so why I was being asked to again take the writing and grammar assessments was concerning. I replied stating as such and I was sent the exact same generic email back saying I had to wait for a link to take the assessments because I hadn't. I sent back proof: my unique ID number for the skills assessment, a screenshot, and the link that takes you to the end page of the assessment stating it was complete. This time, the recruiter CANCELLED MY INTERVIEW as I "had not taken the skills assessment." I again replied, asking to have the recruiter call me and provided my number as I was completely taken aback at how my situation was being handled. Rather than a phone call I again was given the same copy/paste response. Later in the day I received an automated email reminder that my interview was the next day, but there was no link for the remote meeting room and never heard back from anyone. I am infuriated at the complete lack of competence in Kelly Connect and as a former Kelly Services employee. Don't waste your time with this company, they'll give you the runaround and make you jump through hoops and treat you like you're nothing but expendable.

      Interview questions [1]

      Question 1

      Personality Assessment
      1 Answer
      4

      Other Chat Technical Support Representative interview reviews for Kelly

      Chat Technical Support Representative Interview

      17 Apr 2021
      Anonymous interview candidate
      Littleton, CO
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Kelly (Littleton, CO) in Apr 2021

      Interview

      Was sent an email to set up interview. I selected the one time slot that was available and received an error message, but it worked. Another email was sent verifying time and gave instructions. Had to be professionally dressed and in room that you would work in. Needed to be 10 to 15 minutes early for interview in case of any software problems needed trouble shooting.

      Interview questions [1]

      Question 1

      Asked if the different hours would work for me? What did I like about the job description? Would my husband be ok sleeping while I worked. What type of schedule did my husband have? Would my husband be ok if I worked on holidays? Would my husband be ok if I worked weekends? Is my husband ok with me working so late? How late is my husband up? Have I worked at a call center before? What do I like about call center jobs? How do I feel being reprimanded in front of other people and how did you handle it?
      Answer question