A cumbersome, infuriating, and disorganized process from start to finish. Recruiters are unhelpful and dismissive. After applying and passing their personality assessment, you're sent a skill assessment on typing and grammar. Once the assessments are complete and you've passed, you're sent an option to pick a date/time for a remote interview from home. I managed to complete everything, pass, and pick an interview day. Per an automated email after setting the appointment I was to receive a link to access the remote room to interview in 24 hours prior to the interview (which was today), but it never came. Instead I was sent an email stating I had not taken the skills assessment when in fact I did, passed, and was waiting to interview. The only way to be offered an interview is to pass each phase of their profiling and assessments so why I was being asked to again take the writing and grammar assessments was concerning. I replied stating as such and I was sent the exact same generic email back saying I had to wait for a link to take the assessments because I hadn't. I sent back proof: my unique ID number for the skills assessment, a screenshot, and the link that takes you to the end page of the assessment stating it was complete. This time, the recruiter CANCELLED MY INTERVIEW as I "had not taken the skills assessment." I again replied, asking to have the recruiter call me and provided my number as I was completely taken aback at how my situation was being handled. Rather than a phone call I again was given the same copy/paste response. Later in the day I received an automated email reminder that my interview was the next day, but there was no link for the remote meeting room and never heard back from anyone.
I am infuriated at the complete lack of competence in Kelly Connect and as a former Kelly Services employee. Don't waste your time with this company, they'll give you the runaround and make you jump through hoops and treat you like you're nothing but expendable.