I applied online. The process took 4 weeks. I interviewed at KeyBank (Denver, CO) in Nov 2013
Interview
First you apply online
After their computers weed you out, they send you a "skills test"
After their second round of computers weed you out, you get real contact from the HR department
You have a phone interview
You set up a sit down interview with the branch manager and the Area Region Leader
Now they know they want you.
They set up a drug test and full background check
You pass and they send you an offer letter with a start date and rate of pay and benifits
The rate of pay isn't what you discussed in the sit down.
You play with HR for a day or two getting them to write an offer letter with the correct pay.
Sign up and Start work.
I applied online. The process took 1 week. I interviewed at KeyBank (Portland, OR) in Apr 2025
Interview
The recruiter did not sound interested throughout the whole interview and asked borderline offensive questions. A little background: I was unemployed for a while due to layoffs. I guess the recruiter did not like the fact that there were gaps in my work history and asked me if I am still unemployed? How would I support myself financially if I weren't employed? What am I trying to get out of being a teller? Is this really appropriate for a phone screening? I got a rejection a week after the phone interview.
Interview questions [1]
Question 1
Are you currently employed? Please explain the gaps on your resume.
I applied in-person. I interviewed at KeyBank (Cincinnati, OH) in Jun 2023
Interview
One in person interview with hiring manager. Asks a multitude of questions regarding my banking experience, customer service experience, handling confidentiality, etc. Situational questions regarding disgruntled customers. Handling working relationship questions as well.
Interview questions [1]
Question 1
How would you handle confidential costumer information.
Phone call with recruiter shortly after applying (about 3 days), meeting with supervisor about a week later. Job offered that day over the phone and started the next week. Pretty straightforward the entire way
