I had a sit down interview with the floor manager. The interview was pretty straight forward and lasted for about 15 min. The manager was very friendly and made the interview experience easier. There was only one interview.
Interview questions [1]
Question 1
What would you do if you encountered an unhappy customer?
I applied through an employee referral. The process took 1 day. I interviewed at Kim Son (Houston, TX) in Jan 2015
Interview
I was sit down. Only one round of interview because I was recommended by a friend. The manager cut straight to the point and asked me my availabilities. Normally there's 2 round of interviews: one by the manager, and the 2nd by the head manager.
Interview questions [1]
Question 1
What would you do if there's a conflict between you and a customer?
I applied in-person. I interviewed at Kim Son in Mar 2013
Interview
Very straightforward. You will normally meet with one of the managers in-person for a one-on-one meeting and then hear back from them shortly. Besides the expected qualifications, whether or not they would choose to hire you depended on if they needed more staff which was usually the case at the time they decided to interview you.