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      Kohl's

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      Customer Service Associate Interview

      4 Nov 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Kohl's in Nov 2014

      Interview

      Came approx. 10 minutes earlier than scheduled, was on time and I dressed neatly. Was asked to wait outside of interview room then the manager came and escort me inside where other applicants were there and we were told to filled out employment forms prior to the interview. It was a fun, comfortable group interview. The manager was a very nice friendly lady. She asked about 10 questions which we all take turns answering. Nothing too hard, but we were told to answer the questions as different from the others as possible, in our own perspective. After that, we were allow to asked her any question regarding the store and her personal experience. At the end, she talked to each of us privately, and when it was my turn, I was told I got the job. The entire process took an hour.

      Interview questions [5]

      Question 1

      Do you think the customer is always right?
      1 Answer

      Question 2

      Name one time when you went above and beyond to help someone.
      Answer question

      Question 3

      Explain a time when you got into a conflict with another co-worker or peers, how did you deal with it?
      Answer question

      Question 4

      What would you do if a customer asked you a question which you dont know the answer to?
      Answer question

      Question 5

      What do you think "No Call, No Show" mean?
      Answer question

      Other Customer Service Associate interview reviews for Kohl's

      Customer Service Associate Interview

      14 Feb 2025
      Anonymous employee
      Greer, SC
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Kohl's (Greer, SC)

      Interview

      In person, then a call witg an offer, with an email offer as well, then training on computer and in perosn with another associate. Then on your own for the rest of the tome

      Interview questions [1]

      Question 1

      How would you give 36 cents change
      1 Answer

      Customer Service Associate Interview

      15 May 2024
      Anonymous employee
      Atlantic Beach, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Kohl's (Atlantic Beach, FL)

      Interview

      Not too hard.Very friendly.Interview lasted about 25 mns.They asked me about my background,and few behavioral questions.Manager was very sympathetic and nice.It was a one round phone interview and the hiring process was fast.It was a part time job

      Interview questions [1]

      Question 1

      How to handle difficult customer
      1 Answer

      Customer Service Associate Interview

      31 Jul 2023
      Anonymous interview candidate
      Stow, OH
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Kohl's (Stow, OH)

      Interview

      Sit down with the manager. Asked basic questions and name time about various situations. Also, wanted to see your experience. Seemed like they like older people, and want more experience.

      Interview questions [1]

      Question 1

      Why should we hire you?
      Answer question

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