I applied in-person. The process took 1 day. I interviewed at Kohl's (Lacey, WA)
Interview
It was a round table group interview. The store manager and customer experience manager conducted the interview.They would ask a question then they would go around the table giving each candidate a chance to answer.
Overall it was a bit intimidating but I understand the time effectiveness of the process.
I applied online. I interviewed at Kohl's (Lorain, OH)
Interview
Very easy interview process. Met with a lead first and then the store manager. Both very nice and easy to talk to. Overall process lasted about a half hour. Very general questions asked.
They start off the process with a Phone interview to get to know you and what you’re looking for. They’ll ask about your availability and experience. In person interview would be next.
Group interview with other applicants and multiple staff members present during the process. Questions directed at all applicants in the room. Store manager and hiring manager both present throughout the duration of the interview.
Interview questions [1]
Question 1
How would you handle a situation in where a customer is upset