I recently appeared for an interview at Koru UX Design, and while the process started off positively, the experience overall left me quite disheartened due to a lack of closure and transparency.
I initially received a screening call from their HR team, during which I shared all the required details. The first technical round was scheduled soon after. The interview was fairly average in terms of difficulty, and I received feedback on the areas I could improve. Just a few minutes after the interview, HR called to inform me that I had cleared the round and that the second round would be scheduled the very next day.
Although I requested a couple of days to prepare, I was told that there was some urgency from the company’s side and that they were keen to onboard someone quickly. I was also informed about the upcoming stages of the process — a founder’s round followed by a client round — which made me optimistic and more invested in the opportunity.
I appeared for the second round the next day, which went really well, and I was told that the feedback was positive. Naturally, I was looking forward to the next steps. However, I was surprised to receive a very generic rejection email instead, with no explanation provided. I even reached out via email requesting feedback, but never received a response.
Why this was disheartening:
- I took time off for the first round and quickly accommodated the second round despite needing more preparation time — all because of the urgency created by the HR.
- As a candidate investing their time and effort in a multi-stage interview process, the least I expected was transparency about why the process didn’t move forward.
- Constructive feedback, especially after multiple rounds, helps candidates grow and is a basic professional courtesy.
While I understand that not every interview results in an offer, how a company treats candidates during the hiring process speaks volumes about its values. A more respectful and communicative process would have made a huge difference.
