Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Kroger

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Kroger reviews | Kroger jobs | Kroger salaries | Kroger benefits | Kroger conversations
      Kroger interviewsKroger Customer Service Representative interviewsKroger interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      18 Jan 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Kroger in Sept 2013

      Interview

      Applied online through Kroger website. Called within a week to set up an interview. Went to an interview about 2 weeks later, due to my schedule being busy. Interviewed with the Human Resources Manager for the store. Was called back the same day and offered the job contingent on my background check passing. Hired later that week and started working the week after.

      Interview questions [1]

      Question 1

      No difficult questions were asked. Basically went over my resume and application. Discussed previous work experience and some hypothetical situations on how to handle customers.
      Answer question

      Other Customer Service Representative interview reviews for Kroger

      Customer Service Representative Interview

      16 Sept 2025
      Anonymous interview candidate
      Suffolk, VA
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Kroger (Suffolk, VA)

      Interview

      Phone screen and in person. HR called and asked a few simple questions. Scheduled a time to meet with the hiring manager for the in person interview. In person interview in store.

      Interview questions [1]

      Question 1

      Tell me about a time you had a disagreement with a coworker.
      Answer question

      Account Manager Interview

      2 Apr 2025
      Anonymous employee
      Ohio City, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Kroger (Ohio City, OH)

      Interview

      easy and simple not too many questions the person asking was not the hiring person but they asked many questions was nice not too chalenging and i got the job and love it great company

      Interview questions [1]

      Question 1

      How i would handle situations
      1 Answer

      Customer Service Representative Interview

      6 Jul 2023
      Anonymous interview candidate
      Nashville, TN
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Kroger (Nashville, TN)

      Interview

      Great.The recruiter was very nice.It was an easy process, and I felt very welcomed by the staff.Kroger is a great company.I found that the managers are really involved to make sure everyone has a great day.

      Interview questions [1]

      Question 1

      How are you? What is your 5 year plan?What is important in customer service?
      Answer question