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      Labcorp

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      Customer Program Specialist Interview

      12 Jul 2019
      Anonymous employee
      Durham, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Labcorp (Durham, NC) in Apr 2019

      Interview

      I applied online. Two days later I received an email asking when I could be available for a phone interview. The phone interview was scheduled for the following day. I spoke with the recruiter. Really quick; about 15 minutes. She asked general questions about my experience and my thoughts on animal testing. She talked about the position and the starting salary. She scheduled me for a face to face interview with the hiring manager for the very next day. The face to face interview was with two managers (I think) . They were both really friendly and easy to talk to (although I was super nervous) . They took turns asking questions that they wanted answered in STAR format. Some questions were a little strange but for the most part it was your normal "tell me about a time" question and what's your strength and weakness. The interview lasted for roughly 30 minutes and I was told I should hear back from the recruiter in a week or so. In less than an hour I received a call from the recruiter saying they would like to move forward with the hiring process.

      Interview questions [3]

      Question 1

      Tell me about a time you missed a deadline.
      Answer question

      Question 2

      Tell me about a time you we not able to help a customer
      Answer question

      Question 3

      Tell me about a time you didn't have an answer for a customer.
      Answer question