LinkedIn Customer Service Representative interview questions
based on 45 ratings - Updated 22 May 2025
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
50%
Applied online
Applied online
28%
Employee referral
Employee referral
16%
Recruiter
Recruiter
3%
Other
Other
3%
Campus recruiting
Campus recruiting
Interview search
45 interviews
Viewing 1 - 5 of 45 Interviews
LinkedIn interviews FAQs
Customer Service Representative applicants have rated the interview process at LinkedIn with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 59.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at LinkedIn as a Customer Service Representative according to 1 Glassdoor interviews include:
One on one interview: 50%
Skills test: 50%
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It was fairly straightforward and the communication was quick, timely. They were super friendly and the interview questions were basic - nothing too different from other interviews I've had. Honestly it was much more lowkey than I was expecting.
The interview process was structured and efficient. It started with a recruiter screening call, followed by a phone interview with the hiring manager. After that, there was a panel interview with multiple team members, including scenario-based sales questions and discussions around LinkedIn's products. The final stage included a role play exercise to assess communication and sales skills. Communication was consistent throughout, and they provided feedback quickly. Overall, it felt professional and fair.
Interview questions [1]
Question 1
Describe a time when you had to win over a hesitant client—what was your strategy?
Seemed well organised and the recruiter knew and provided a lot of key information. What was interesting is there wasn’t just a one off case study presentation. There was a case study embedded in the entire process
Interview questions [1]
Question 1
Explain a situation where you have successfully managed a client’s renewal