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      Customer Success Manager Interview

      3 Nov 2016
      Anonymous interview candidate
      Sydney
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at LinkedIn (Sydney) in Oct 2016

      Interview

      Excellent process - I am really impressed. Claudia first called me and went through a phone interview - she is genuine and was very interested to hear more about my experience. She had went through my resume in detail before calling me, this made me feel comfortable as I didn't feel like a number. I then interviewed with the Senior Manager and that went great - he had solid questions and also made time for me to ask questions too. After that, interviewed with a member in his team that asked lots of solid questions about my experience and it's relevance to this role. He also gave me a great insight into LinkedIn - explained what a great team and company he works for. Everyone that I spoke showed that they had great personality and passion. Claudia continuously gave me feedback throughout the process. Overall - what an awesome company to work for, I am totally convinced of that due to the people that I met.

      Interview questions [1]

      Question 1

      Describe a difficult situation that you overcame in your team?
      Answer question

      Other Customer Success Manager interview reviews for LinkedIn

      Customer Success Manager Interview

      17 Jul 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at LinkedIn

      Interview

      There were four rounds of interviews. Started with Phone screening from Recruiter, followed by hiring manager interview and thereafter peer interview and ended with panel interview. Panel interview consisted of a case study.

      Interview questions [1]

      Question 1

      Strategies to manage the book of accounts.
      Answer question

      Customer Success Manager Interview

      29 Nov 2024
      Anonymous interview candidate
      Hong Kong
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at LinkedIn (Hong Kong) in Jul 2024

      Interview

      I was approached by a LinkedIn in-house recruiter in July 2024, and interviewed during that month. The process included 4 interview rounds across 2 weeks. Round 1: HR Interview Round 2: Hiring Manager Interview Round 3: Peer Interview Round 4: Case Study (1-week prep) followed by a Panel Interview with the Hiring Manager and Head of Sales (1.5 hours) It was overall a very enjoyable experience. At each stage, you could tell the interviewers spent time looking into your profile and asked thought-provoking questions. They showed interest in your responses and compelled you to share more about yourself and your experiences. The interviewers were all personable and displayed top-tier professionalism throughout the interview process.

      Interview questions [1]

      Question 1

      What skills in your current role do you think are translatable to LinkedIn?
      Answer question

      Customer Success Manager Interview

      28 Jan 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at LinkedIn

      Interview

      interview and business role play presentation on a few interview steps, it can take over 2 months, phone screen as well. Be prepared and get to know all products and why you applied.

      Interview questions [1]

      Question 1

      why do you want to work here
      Answer question
      2

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