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      London Underground

      Part of Transport for London

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      Related searches: London Underground reviews | London Underground jobs | London Underground salaries | London Underground benefits
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      Customer Service Assistant Interview

      2 Jun 2024
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Service Assistant interview reviews for London Underground

      Customer Service Assistant Interview

      3 Mar 2023
      Anonymous employee
      Accepted offer
      Neutral experience
      Difficult interview
      Average interview

      Application

      I applied online. I interviewed at London Underground

      Interview

      The stages you have to go through to secure a role are outlined below: Initial Application Online Tests Basic English and Maths Test Role Play Exercise Scenario Based Interview If you have worked retail before or any hospitality role in the past, you won’t struggle at any stage in my opinion.

      Interview questions [1]

      Question 1

      Scenario Based Interview. They test how you would respond in certain circumstances.
      Answer question

      Application

      I interviewed at London Underground

      Interview

      Very difficult. First an assessment.. English and Maths. Then a role play scenario. Then a formal interview lasting 40 plus minutes. A long process for one day but an enjoyable one.

      Interview questions [1]

      Question 1

      Name a difficult situation and how you dealt with it and how you went above and beyond
      Answer question