I applied online. I interviewed at Lowe's Home Improvement (Chattanooga, TN) in Mar 2012
Interview
Very professional and thorough. The Management staff were really trying to get the best match for the position even though it was a temporary position. There were a couple of "layers" with approximately 100 on line questions. Focus on Team orientation and Customer Service/Sales. The interview was very much like the Company structure, professional, focused, systematic. Lowe's clearly wants to produce a high level service to the public and has it's processes lined up to do just that.
Interview questions [1]
Question 1
Regarding the face to face interviews, they were all quite predictable and the same regardless the interviewer...clearly stick to the script! Mainly "describe a time when you had a difficult customer; how did you handle the situation? What did you learn?" Mainly looking for how the interviewee handled the response so a numerical rating could be assigned. Interviewers compared results, made a selection/ offer. The answers are of course subjective and the hiring is from the community. Beyond the numerical ratings, unsure if any other factors were considered. Would of course always look in the mirror and evaluate physical presentation before coming to an interview.
I applied online. The process took 2 days. I interviewed at Lowe's Home Improvement (Hillsborough, NJ) in Nov 2018
Interview
Very short. Filled out an availability sheet while answering some questions with a manager. Pretty basic questions, such as strengths and stories of customer service, and what are some weaknesses that you have.
Interview questions [1]
Question 1
Tell me an experience where you were goven a tough situation and how you went about it?
I applied online. The process took 3 weeks. I interviewed at Lowe's Home Improvement (Chesapeake, VA) in Feb 2017
Interview
Online application process, in-person Computer-based questionnaire, and then one on one interview in the store. There is a skills review portion in addition to a background screening and drug test before an offer will be made for employment. Very professional and courteous hiring process and the company appears to care about its employees quite a bit.
Interview questions [1]
Question 1
Name a time you faced a difficult challenge and how you handled it.
I applied online. I interviewed at Lowe's Home Improvement (Quakertown, PA) in Feb 2016
Interview
First you apply online. They have a terminal at the store to use or you can do it from home. Answer the questionnaire honestly. I then got a couple e-mails including one inviting me to an in-store interview. The interview was quick,maybe ten minutes. Drug test also done after interview.
