I applied online. I interviewed at Lowe's Home Improvement (Virginia)
Interview
I was first contacted by a 'stand-in' HR person, who scheduled an interview. The interview was mainly questions involving situational experience such as: "Describe a time when you made a mistake and what did you do?", "Describe a time when you worked with a co-worker on a project and how did you make sure the project was finished as expected", Describe a time when you went out of your way to help a customer", etc. I was then called back in a few weeks for an interview with the Admin manager, who asked the same type of questions. There is a grading scale for answers (though it would seem a bit subjective, depending on who is doing the interview). I think it took a week or two for them to call with the job offer.
Interview questions [1]
Question 1
Describe a time when a customer was unhappy with something and how did you handle it?
I interviewed at Lowe's Home Improvement (Yonkers, NY)
Interview
It starts with an online application, sometimes followed by a short 15–20 minute phone or video screen where a recruiter checks your availability, experience and communication skills. After that, you’ll have an in-person interview with the hiring manager covering customer service, teamwork and basic job capabilities, with questions like how you’d handle a price dispute or a short register drawer.
Interview questions [1]
Question 1
Describe how you would deal with a frustrated customer?
I interviewed at Lowe's Home Improvement (Blaine, MN)
Interview
Everything was online and I had to schedule an appointment for an interview, then a 10 minute conversation in store about why I want to work there and what hours I want. I was hired on the spot
I interviewed at Lowe's Home Improvement (Clarksville, IN)
Interview
They asked me personal questions like hobbies I do and stuff outside of work. Asked about prior experience. The usual stuff. No questions like what would you do in this situation.