The process took 2 weeks. I interviewed at Lumen (Des Moines, IA) in Sept 2010
Interview
First applied online, then about 10 days later had a short interview followed by a 3-hour test of skill. This included multiple choice questions followed by a somewhat exhausting exercise (but not difficult) using a mock up database. The training period is 10 weeks (rather long).
I applied online. The process took 2 days. I interviewed at Lumen (Denver, CO) in Jan 2023
Interview
They use a program that has video interviews with pre recorded situational questions. You can record your answers and play some mind games. The last game is a personality type which took the longest to complete. The rest were puzzle like games. Great prep videos for preparation. Good experience
I applied online. I interviewed at Lumen (San Marcos, TX)
Interview
role play at the end of the interview that everything is based on. Hired on the spot if you do good.
The interviewer was at least 30 minutes late and you can't wait inside. So I was standing outside in the heat for 30 mins before the interview.
New center opened and so they had a massive hiring process. I applied online and they called soon after and set up the interview. It was an easy process that was laid back with few, if any, difficult questions