Initially screened through a phone interview.
In store we did a group interview. After introducing the person next to us in a huge group circle, we were then split off into smaller groups where we did various activities around the store. It was super cool and nice, and was a fun way to learn about the role through practical experience.
Initial informal interview, then group interview and trial shift. The group interview consisted of essentially roleplaying customer/staff demonstrating how we would sell products. Trial shift was on an extremely busy day. Didn't get the job because I was too quiet (for their standards), and the staff already knew a few of the others being interviewed so there was clear favouritism there
Interview questions [1]
Question 1
Why you want to work there, what you understand about their ethos
I applied online. The process took 2 weeks. I interviewed at Lush in Sept 2017
Interview
For Xmas period.
group interview followed by shop floor trial. Just be friendly and willing to smile. A compliment or two can’t hurt either :) You DONT have to learn anything but to know a bit about lush and their campaigns is integral as that would what you will be doing most of the time as a sales assistant particularly throughout Christmas and the year. Also be willing to be receptive and pick out ingredients they explain so when you demo it, you can be confident even if you don’t know anything already