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      MBS Textbook Exchange

      Part of Barnes & Noble Education

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      Account Manager Interview

      14 Aug 2015
      Anonymous employee
      Columbia, MO

      Other Account Manager interview reviews for MBS Textbook Exchange

      Customer Service Representative Interview

      7 Dec 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at MBS Textbook Exchange

      Interview

      The interview process Consisted of a phone screening and basic customer service questions. Nothing too special. Applications are sent through online and then someone calls you if they like what they see.

      Interview questions [1]

      Question 1

      Questions were mainly about trouble shooting and how familiar I was with computers.
      Answer question
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at MBS Textbook Exchange (Columbia, MO) in May 2012

      Interview

      The interview process was a bit more tedious than it needed to be. At first I thought that they were doing their due diligence, but soon realized they were just a bit unorganized. After my phone interview, I came in for a face to face. I was interviewed by a total of 4 people. That is not too weird except they all interviewed me separately back to back. The entire ordeal took about 2 hours and by the end of it I was thirsty and hungry. All of that didn't really bother me except they all asked the same questions over and over. I would have much more preferred a panel if they felt that all the people needed to be involved to make an informed decision.

      Interview questions [1]

      Question 1

      Do you prefer e-mail or picking up the phone and calling a client.
      1 Answer
      1