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      Marriott International

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      Guest Services Representative Interview

      20 Feb 2012
      Anonymous employee
      Miami, FL

      Other Guest Services Representative interview reviews for Marriott International

      Guest Service Representative Interview

      5 Jun 2025
      Anonymous employee
      Bristol, TN
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 1 day. I interviewed at Marriott International (Miami, FL) in Jan 2012

      Interview

      I was interviewed by the Front Desk manager first, then the Area manager, and Finally their boss. It took about an hour and a half and was pretty intensive. I got an offer off the bat. They ask open ended questions such as "Have you ever had a work experience were you came short of your expectations" and "Have you ever seen a coworker struggling and what did you do about it?" It was about 20 questions like this. I did not get any questions about my previous experience. They just want to see how you handled different situations in the past. The 2 questions that caught me most off guard are "Why do you want to work at this Marriott" (specifically) and "Where do you see yourself in a year?" Just because they are so direct and you know your answer could make or break the interview!

      Interview questions [2]

      Question 1

      Where do you see yourself in one year?
      2 Answers

      Question 2

      Have you ever had an experience where you anticipated the customers needs?
      1 Answer
      2
      Easy interview

      Application

      The process took 2 weeks. I interviewed at Marriott International (Bristol, TN) in May 2025

      Interview

      It was a pretty quick and straightforward process. I applied online, and I had an interview a week later. I went to the interview, did my background check, and a week later I got hired and started my onboarding process.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      1 Answer

      Guest Services Representative Interview

      21 Apr 2025
      Anonymous interview candidate
      Dallas, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Marriott International (Dallas, TX) in Mar 2025

      Interview

      An application and online assessment, via the marrriott website. After this you set up an in-person interview on site. However, it is an incredibly unprofessional and disorganized set up. Interviews typically happen after the scheduled time or are cancelled last minute. Very little appropriate introduction to the company's expectations for the role.

      Interview questions [1]

      Question 1

      Describe a time that you went above and beyond to help a customer?
      Answer question

      Guest Service Representative Interview

      14 Jul 2024
      Anonymous employee
      Uniondale, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Marriott International (Uniondale, NY)

      Interview

      Very smooth and easy process from start to finish. They asked basic interview questions then situational questions. My first interview was with HR then the Front Office Team, then the General Manager.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      Answer question