I applied in-person. The process took 1 day. I interviewed at Marriott International (Goleta, CA) in Jul 2012
Interview
The location I applied to had a ton of applicants, mostly because it was still under construction and they were seeking a full staff by opening time. I was afraid that I'd be rushed in and out during my interview, but was very surprised that the interviewer and I spent about 30 minutes together even with a ton of people out in the hallway! They definitely take the time to get to know you, and see if you mesh with their customer-oriented vibe.
Interview questions [1]
Question 1
There are high expectations for the Marriott brand, and if offered the job, you would be the "face" of the hotel. How does this knowledge affect you? As in, will it affect your performance (better/worse), your anxiety levels, etc.
I interviewed at Marriott International (Chicago, IL)
Interview
One in-person interview after application was submitted. The interviewers are likely going to be the Front Desk Manager along with an HR / Recruiting person. The interview should last anywhere from 20 - 30 minutes. Two tips would be to have a friendly demeanor and speak clearly.
Interview questions [1]
Question 1
Tell me about a time you had to handle a difficult customer?
Very smooth and friendly interview process involving phone calls/skype interviews. First an introductory interview with HR, then with team lead. No take home tests or proficiency questions related to the job, as it was an entry level position
Interview questions [1]
Question 1
Name a situation where you faced a problem in your job and the steps you took to overcome it?
Series of questions about experiences involving situation, task, action, result method. A back and forth about potential questions relating to the job description. Any observations about the decor of the location that stood out.
