I applied online. The process took 2 weeks. I interviewed at Marriott International (Arlington, VA) in Mar 2012
Interview
When Applying all people must apply through Marriott's Website which will filter you, If you want to get noticed, You must call the department manager of the position you are applying for and introduce yourself. You can get their email easily, and send them a nice note. Anything to set yourself apart, make sure you ask questions about specific processes i.e. Guest Surveys and how the hotel is ranked. These are important to managers. Its also important to ask about coworkers, come with a notepad with some questions, wear a shirt and tie at minimum, ask about the types of guests the hotel caters to this is important.
Interview questions [1]
Question 1
What are your weaknesses? *this was worded a bit differently but same idea
It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.
I applied online. I interviewed at Marriott International (New York, NY) in Feb 2025
Interview
Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience
I applied in-person. The process took 4 days. I interviewed at Marriott International (Hotel) in Feb 2025
Interview
The front desk agent interview typically includes a phone screening, in-person interview focusing on customer service skills, problem-solving scenarios, communication abilities, and sometimes basic computer or reservation system tests. The front desk agent interview includes phone screening, in-person interview, role-play customer service scenarios, questions on handling difficult guests, multitasking, communication skills, familiarity with reservation systems, and sometimes basic computer proficiency tests.
