I applied in-person. The process took 4 weeks. I interviewed at Martti (Columbus, OH) in Sept 2018
Interview
Phone interview from a recruiter followed by an in-person interview from center management. The process did take a little back longer. I was interviewed by both the center manager and their assistant at the time.
I applied through an employee referral. I interviewed at Martti
Interview
Was easy, mostly just talked about previous experiences, also had a referral so it helped.
Was interviewed by the manager after a phone call, at the office had a tour of the call center.