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      McKesson

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      Related searches: McKesson reviews | McKesson jobs | McKesson salaries | McKesson benefits | McKesson conversations
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      Technical Support Engineer I Interview

      27 Mar 2014
      Anonymous employee
      Alpharetta, GA

      Other Technical Support Engineer I interview reviews for McKesson

      Technical Support Engineer Interview

      9 Aug 2013
      Anonymous employee
      Westminster, CO
      Accepted offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at McKesson (Alpharetta, GA)

      Interview

      Was long and drawn out. 3 phone interviews with HR, mainly verifying interest in the position and personal information. The last with HR being the typical HR "what would you do" questions. 4th call was with the hiring manager, allowing them to evaluate phone etiquette. Another call from HR to confirm a face-to-face interview with hiring manager. Job offer came a week later.

      Interview questions [1]

      Question 1

      If you didn't know how to resolve a customer issue, what would you do?
      1 Answer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 6 weeks. I interviewed at McKesson (Westminster, CO)

      Interview

      Phone interview with HR, then phone interview with team lead and then if that goes ok an interview with entire team and then team lead and manager. Over the top process that took over a month.

      Interview questions [1]

      Question 1

      How would you handle certain scenario questions
      Answer question

      Technical Support Engineer Interview

      7 Mar 2013
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at McKesson (San Francisco, CA)

      Interview

      >>Got contacted first over the phone by HR coordinator...gave an initial introduction to the position, what it was about, what department it related to, how much I planned to make, talked about the previous job roles and how your past experience relates to this new position, and why was it that I applied to this position. >> 1st responses got forwarded to Talent Acq. Advisor...had a phone interivew with a 2nd person within the next week...emphasized about my past job experiences, how my current skills fit in this new position. Discussed more in depth about the Technical Support Engineering position, what it encompasses and what products I would be supporting. Discussed about what was it that I was looking for in my job role. >> Talent Acq. Advisor forwarded my responses to the actual Technical support manager for whom would be my supervisor. 3rd phone interivew with Technical support manager...Again, discussed what experience I had working with customers. Asked if I had an professional experience in being able to interact with other business partners, clinicians, doctors and other medical staff. Discussed more abour the specifics of the Job role. Talked abour the Lynx Mobile system and where the company is at in changing the way healthcare is given. >> 3 weeks later, Got invited for a final face to face interview in San Francisco, spoke withe 3 people...Technical Manager, Project Manager, and Implementation Analyst. Everyone was friendly and very welcoming. I interviewed in the McKesson Health Specialty office that was 5 blocks from the actual headquarters building. Interview was about 2.5 hrs, about 45 mins with each person individually...Followed up with them 1 week after final interview, and got a job offer!

      Interview questions [3]

      Question 1

      What is your ideal work environment?
      Answer question

      Question 2

      Discuss a moment where you had to deal with a very difficult customer. How did you diffuse the situation? What was the outcome
      Answer question

      Question 3

      What is it that you are looking for in your next job role?
      Answer question
      4