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      Medibank

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      Customer Service Interview

      9 Jun 2024
      Anonymous employee
      Brisbane
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Medibank (Brisbane) in Dec 2023

      Interview

      1st video call interview with team leader, he explain what this the role. how many people working in his team, mention what is the mission and vision in this role and how the team help each other. He asked if you can work in difference location and time as position also a call centre member apart from the team.

      Interview questions [2]

      Question 1

      How you handling on sensitive information
      Answer question

      Question 2

      how to multi- task on difference systems.
      1 Answer
      avatar
      Medibank response
      1y
      Thank you for taking the time to provide feedback on your interview at Medibank. We wish you all the best on your career journey.

      Other Customer Service interview reviews for Medibank

      Customer Service Interview

      10 Mar 2019
      Anonymous employee
      Melbourne
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at Medibank (Melbourne) in Jan 2019

      Interview

      First part was personal Introduction to the group and the interviewer team. Every one was paired in a group of two and they had to introduce their partner. Then they had a one on one interview. They asked very basic behavioural questions.

      Interview questions [1]

      Question 1

      Basic behavioural questions
      Answer question

      Customer Service Interview

      24 Jun 2014
      Anonymous employee
      Nether Worton, England
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Medibank (Nether Worton, England) in Jan 2011

      Interview

      Interview consisted of phone and then in person with HR / teleconference with hiring manager. It was a very quick process with mostly questions relating to previous background. Got an offer the very next day

      Interview questions [1]

      Question 1

      Why are you right for this role? Why did you leave the previous role?
      Answer question
      1