It was the longest one I've experienced but so much meaningful and the greatest thing was to get to know a lot of team members such as a manager, colleagues from different offices.
I went through 6 steps and every step has specific goals and I was provided related documents for preparation. My HR recruiter was greatly engaged to every step, being willing to help me to get through it. Also a preparation call was always arranged before 2 presentations to check whether my work was going toward the right direction or to let me know some important points. Even though I'm from a bit different industry, just following their instructions was enough to make it successful.
Interview questions [1]
Question 1
Why did you apply for the position? Tell me about yourself - just to get to know each other.
I applied through an employee referral. The process took 4 weeks. I interviewed at MongoDB (New York, NY) in Jul 2022
Interview
Started with a phone interview with a recruiter that worked for MongoDB. Then was called in for an onsite interview to meet the team and prepare a presentation. Received a phone call from the recruiter to let me know the outcome, did not provide any feedback.
Interview questions [1]
Question 1
Why am I looking for a new role? Do I prefer support or sales? What about MongoDB interests me?
I applied through an employee referral. The process took 2 weeks. I interviewed at MongoDB in Aug 2021
Interview
The process for this role was:
- Speak with HR
- Speak with Hiring Manager
- Speak with CSM (go through a case study that they provide)
- Presentation
Everyone in the team was incredibly nice, respectful and authentic. They really seemed to enjoy their time at MongoDB.
Prior to the presentation stage I received another role so I was not able to continue the process. However, if it were different circumstances I would be more than happy to work at MongoDB
I applied through a recruiter. I interviewed at MongoDB (New Delhi) in Mar 2021
Interview
As per my experience, if you apply for Customer Success role, you need to have a customer centric approach with good up-sell & cross-sell skills and you also need to be very good with data analysis.
