I applied online. The process took 2 weeks. I interviewed at Mud Bay (Portland, OR) in Nov 2025
Interview
Virtual interview about 20 -30 mins long with one person. Very casual and standard interview questions like why are you interested in this position, what's your experience, name a time you felt with a difficult customer and how did you handle it, etc
Interview questions [1]
Question 1
Why I want the position, name a time delt with difficult customer
First was called to do a zoom interview with the regional manager, then did one in person with store manager. Easygoing questions both on the zoom interview and in person, just answered honestly and personably.
I had a Zoom call with a recruiter followed by an in-person meet and greet with the store that I was hoping to work at. All employees that I interacted with were incredibly kind and transparent about their experiences and willing to answer any questions that I had.
Interview questions [1]
Question 1
I was asked about any previous retail experience, any previous customer-facing experience, and about my comfort level engaging with customers. I was also asked to share about my animal ownership experiences, if any, and my comfort with different aspects of animal care.