I applied online. The process took 2 days. I interviewed at Multibhashi (Bengaluru) in Jul 2021
Interview
The interview round was good. They asked about the basic knowledge about the system, infrastructure, basic troubleshooting process.
Basic knowledge related to Internet, Websites , Microsoft Excel and ticketing tools like dashboard of Freshdesks
Interview questions [1]
Question 1
1. Basics of Microsoft Excel
2. What is the process of troubleshooting if the website is not getting open?
3. How you will prioritize a ticket?
4. How you will treat if the customer is in anger?
