Interview process was pretty straight forward. You receive a call for a phone interview by a few current employees assigned to hiring. After that interview you will come into the office for a face to face interview. Following that interview you will more than likely have a group interview but don't worry, there's generally several opened positions that they are hiring for. Typical interview questions are asked in the face to face group interview. For example: How would you deal with angry members, any prior experience and how it might relate, etc. Following that you will receive an offer of employment.