I applied online. The process took 1 week. I interviewed at NCO Portfolio Management (Toronto, ON) in Mar 2016
Interview
Applied online, and scheduled for interview after 1day through email. The hr emailed and made appointment for interview. Faced the interview with a senior manager. After the interview the HR offered job on the spot and asked to sign few papers for formalities and asked when i could start the training.
Interview questions [1]
Question 1
Basic customer service questions
Describe strenght and weakness
You are subjected to one interview. In the interview you will sit down and answer maybe five questions. Soon after that you will have to do a typing test to see how fast and accurate you can talk. They will call you after and let you know whether you received the job or not.
Interview questions [1]
Question 1
The most difficult question was what do you know about NCO group. Lets you know how hard these questions are ha.
I applied through an employee referral. The process took 1 day. I interviewed at NCO Portfolio Management (Johnstown, PA) in Feb 2014
Interview
It was very strange and almost entirely computer quizzes. This is the kind of place that seems to be more interested in drug and criminal background screenings than actually getting to know potential employees. They have a high turnover rate so it seems like they just don't spend much time on the interview process.
Interview questions [1]
Question 1
It was mostly about having reliable transportation.