Had to complete a basic online maths assessment about calculating rates, percentages, discounts etc. In person interview with situational assessment, walked around the shop floor. Was assessed for 5 minutes as I went and asked customers if they needed any help or assistance, did a floor call, outbound call to another shop and a call to stock room.
Interview questions [1]
Question 1
Did you notice any clothes on the floor or rails that were empty as we walked the shop floor?
Completed the online application and then they rang me to arrange a phone interview - they rang on Friday and the phone interview was on Monday. The lady on the phone was so lovely and the interview was very relaxed.
I applied online. The process took 3 days. I interviewed at NEXT
Interview
Interview was fairly basic, after a phone interview, i had to be on the shop floor for 45 mins to and hour and just had to show you interacted with customers and offered help. Overall wasnt a great experience because if you ask someone if they need help and they say yes, you cant really help them only push them to someone else.
