Plenty of mobile communication, including a phone interview, followed by one in-person assessment component as part of the overall evaluation process. Straightforward and efficient—nothing unexpected or particularly memorable to note.
Interview questions [1]
Question 1
A standard sales interview with no unexpected questions. Focused on previous experience, availability, and general suitability for the role, keeping the conversation straightforward and relevant to the position offered.
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
I applied online. The process took 3 weeks. I interviewed at NEXT (Havant, England) in Apr 2026
Interview
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
