Sales Assistant applicants have rated the interview process at NEXT with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
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I applied online. The process took 3 days. I interviewed at NEXT (Inverness, Scotland) in Dec 2015
Interview
There was a lot of questions asked, all really about how you would sell things, not really about myself or how good I could be. I tries to answer all the questions the best I could but i don't think they really even listened that much, it was a very rushed process.
Interview questions [2]
Question 1
What kind of trends are going around in fashion right now?
I applied through other source. I interviewed at NEXT (Glasgow, Scotland) in May 2026
Interview
Video Interview (JUST COMPLETED - NO OFFER YET): Very short and relaxed, only lasted about 10-15 mins. Felt very at ease with the Manager/Interviewer - lovely, warm and chatty. Went through tick list questions first (Right to Work, Age etc). Asked very basic and easy questions to answer for those who have work experience, especially within retail. After questions, details about steps going forward were given to me in a very well explained manner :)
Tips:
Get on that call at LEAST 5 mins early!! This proves to them that you are punctual and on-time.
When they ask if you have a question, ASK THEM ONE!! this shows that you are interested in the job which makes you stand out.
Interview questions [1]
Question 1
Tell me a bit about yourself.
What work experience do you have?
Tell me about a time you went the extra mile when helping a customer out.
What is your favourite aspect of working in retail?
Professional yet warm and calm. Manager was nice and wanted to get to know me as a person. Sounds like it would be a lovely job and location to work at.
I had a really positive experience with the interview process at Next. The interviewer was friendly and welcoming, asked clear questions about customer service and teamwork, and made me feel comfortable throughout.