National Citizens Advice interview questions

There was an online interview asking a range of questions including knowledge about the history and importance of citizens advice. Some other questions included asking about potential issues in your community.

For an Admin Volunteer role at Citizens Advice, the interviewers are not expecting perfection. They are looking for someone who is reliable, organised, professional and respectful. From the way you are thinking about vulnerable clients and procedures, you are already demonstrating the qualities they value.