Navient Customer Service Representative interview questions

Interviews are usually virtual through Microsoft Teams and last approximately 30 minutes. Some require video. Some interviews are 30 minute phone calls. Some may last longer depending on the position. Interviews are straightforward and typically ask about your experience and what you know about the company and position.

Very easy interview. Do not be nervous just be honest and friendly. Easy to not be hired to be honest. Just need to know how to answer the phone and they teach you that