I applied online. The process took 4 weeks. I interviewed at Navy Federal Credit Union (Pensacola, FL) in Mar 2023
Interview
The interview process was great. Went fairly quickly and wasn't nerve-wracking at all. I had very good interviewers. It lasted for approximately 45 minutes. They explained everything to me as best as possible. Be sure you have questions to ask because they do like that.
Other Member Service Representative II interview reviews for Navy Federal Credit Union
I applied online. The process took 4 weeks. I interviewed at Navy Federal Credit Union
Interview
Behavioral based questions, be ready to answer questions with story examples. One interview with manager and asst manager, 4 weeks total. I accepted and started 2 weeks later. Overall was a great experience.
Interview questions [1]
Question 1
Describe a situation in which you dealt with an angry customer.
I applied online. The process took 4 weeks. I interviewed at Navy Federal Credit Union (Kingsland, GA) in Jul 2018
Interview
Applied online, and after received a pretty long assessment which I didn’t find difficult. Afterwards, I was invited to my local branch for interview which was mostly experience and behavioral questions.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with aggressive customer?
