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      S3 Academy - Technical Support Engineer Interview

      1 Jun 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at NetApp in Apr 2020

      Interview

      Went through 3 interviews that all were behavioral and seemed to go well in the span of 2 weeks. I was then strung along for 4 weeks without any information until I got a call that said "Thanks but no thanks". They also shared that they went with someone who had more technical experience for a training academy focused on giving people technical experience.

      Interview questions [1]

      Question 1

      How do you solve problems?
      Answer question

      Other S3 Academy - Technical Support Engineer interview reviews for NetApp

      S3 Academy - Technical Support Engineer Interview

      15 May 2020
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 months. I interviewed at NetApp

      Interview

      Process took 3 months with 3 interviews. 2 phone interviews and a Zoom meeting with engineers. Did not get the opportunity to be apart of the S3 Academy, which is entry level right out of college. No feedback was given. Asked a lot of experience questions which did not make sense being it was an entry level, college graduate hiring positing with 90 day training.

      Interview questions [2]

      Question 1

      Have you ever mapped a drive? What is your network troubleshooting experience? Do you know what OnTAPP is?
      1 Answer

      Question 2

      Went through an entire mock troubleshooting with a toaster and a customer needing help with it to get it back working.
      Answer question
      2

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